Multiple lemons balanced vertically on a person's hands and head, with two other hands reaching to touch or adjust the lemons against a plain background.

Therapy doesn’t have to feel clinical to be effective.

If you’re new here, hi! If not, welcome back. Thank you for being here.

This is hey lemon, where counselling is relational and anchored in warmth, curiosity, and real connection. Counselling is meant to leave you feeling a little more grounded, a little more clear, and much less alone in the process.

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Our Team

AUTHENTIC CLINICAL COUNSELLING

IN KELOWNA, BC

  • A person wearing a grey knit sweater is reaching out toward a bright window, creating shadow shapes on a white wall.

    Felt Safety

  • Two friends, a woman with short dark hair and a man with short light hair, lie on a blanket outdoors, smiling and talking. They appear happy, surrounded by green trees and plants.

    Belonging

  • A woman with long dark hair holding a lemon in her palm, standing near a dark wall.

    Noticing

  • A field of white daisies with yellow centers, some in bloom and some still budding, in soft warm lighting.

    Lasting Impact

Clinical Counselling that leads with the relationship, not just ‘treatment’.

Welcome to our world of warm chats that feel like catching up with a good friend, but it’s intentionally different. There’s noticing, and commenting on what’s noticed. There’s invitation to be curious about yourself. There’s support and comfort in the ambivalence until you’re sure of you. There’s a willingness to get it wrong. There’s freedom for you to roam your own mind, body, spirit until you find the words that capture your story.

Counsellors here have a Master’s Degree, a license to practice counselling in British Columbia, and are completely invested in your story. Dive into a cozy and supportive space where every session is a step towards feeling lighter, brighter, and well.

This is Us:

  • A woman with long dark hair, light skin, and blue eyes looking slightly to the side, wearing a dark-colored sweater against a plain background.

    Sarah J. Fair, MA., RCC, PMH-C

    OWNER, CLINICAL COUNSELLOR

    Folks looking for support after their world just got rocked might work with Sarah. This might include having a baby, relationship changes, or grieving something.

    Read Bio
  • Close-up of a young woman with long brown hair, glasses, and small earrings smiling and leaning against a yellow brick wall.

    Mikaela Dahlman, MA., C-AAIS

    PRE-LICENSED CLINICAL COUNSELLOR

    Teens and young adults learning how to cope with depression, anxiety, and working on communication or relationship issues might work with Mikaela. Also, folks who benefit from work with therapy dogs (coming soon!).

    Read Bio

important things:

  • We believe quality mental health care should be accessible, ethical, and grounded in respect for people’s lived realities. If cost, insurance coverage, or sliding scale options are part of your decision-making process, you’re always welcome to ask.

  • As technology rapidly changes the therapy field, we also believe transparency matters. Sessions are never recorded, and we do not use AI tools to generate or summarize clinical notes. Some clients choose to use LLMs or other AI tools as part of their own reflection or processing between sessions, and we’re open to discussing that collaboratively if helpful.

  • We are an independent private practice and are not affiliated with venture capital-backed therapy platforms or tech-owned mental health companies. We intentionally avoid systems that prioritize data collection and analytics over client care. Your privacy matters, and your information is never sold.

Meet Sarah.

Hey, I’m Sarah. I built hey lemon on an idea that counselling is meant to help you meet your lemons. If there’s something you’re struggling with, you deserve to feel less alone with it.

I have a specialized focus in reproductive and Perinatal Mental Health (PMH-C) which means I support folks in the ‘expanding their family’ season of their life. I’ve been supporting birthing and non-birthing people for several years, and after my own lived experience with postpartum depression after the birth of my son, it really felt like a space I can contribute in a meaningful way. You are not alone, you are not to blame, and with support you will be well.

It’s important to me that the care you receive is professional, ethical, and evidence-based. It’s equally important that the space is thoughtful, human, and nonjudgmental. We believe safety is felt, and only you know what that feels like for you. So, counsellors here are trauma-informed Registered Clinical Counsellors (RCC) with Masters degrees and engage in continuing education to ensure you’re well taken care of.

More About Us
A woman with long dark hair, wearing a white t-shirt and black pants, sitting on a black sofa against a plain white wall, with her hands clasped in her lap.

hey, quick question:

  • We currently offer individual counselling services in 50, 70, or 90 minute intervals.

    • 50 minute session: $160

    • 70 minute session: $224

    • 90 minute session: $288

    Couples and families are not offered at this time.

    Sliding scale availability is limited and on a case-by-case basis for folks without insurance. Please ask if you’re curious!

  • Exciting! Fill out any of the contact forms and we will reach out for your complimentary 15-min consult.

  • People often come to therapy feeling overwhelmed, disconnected, or unsure where to start. Our role is to offer a calm, thoughtful space where you don’t have to hold everything on your own.

    Therapy is a lot of “being understood” for the first time. But perhaps you already feel understood, even exhausted by it. Now you want to feel connected. Distress isn’t always personal or pathological, sometimes it’s a signal that something is misaligned or even inequitable. Hey Lemon is an invitation for therapy to be a practice, check-ins within yourself and outside of yourself, like a secret handshake.

    Clients often say they leave sessions feeling more settled, clearer, and less alone. Therapy here isn’t about fixing you, or “treating” you (whatever that means), it’s about helping you feel more connected to yourself and better supported as you navigate life.

  • Perinatal counselling is counselling that is specifically tailored for folks in the ‘perinatal’ season of their life, which spans the entire timeline from thinking about having a child, trying to conceive, pregnancy, labour/delivery, and up to two years postpartum. Perinatal mental health also includes infertility, pregnancy loss, stillbirth, birth trauma, abortion, and neonatal loss.

    Sarah has focused training and certification in perinatal mental health through Postpartum Support International and specializes in the care for folks during this season. Moms, dads, parents alike.

  • Your sessions are never recorded unless explicitly agreed to before session begins and only for training purposes, where the session will be destroyed immediately after review. Even in these training instances, AI tools will never be utilized.

  • Our temporary office is:

    • #1100-1631 Dickson Ave, Landmark 6, Kelowna BC

    Find the lobby on the Bean Scene side of the building and head up to the 11th floor. Check in with reception and I’ll come find you! If your session is after 5pm, the elevator will be locked, so I’ll come down and let you up.

  • Counselling with Hey Lemon is for the big things, small things, and everything in between. It’s also intended to be proactive and preventative, like ‘going to the gym’ for your emotional wellbeing.

    Counselling is your space to focus on yourself with a co-pilot of sorts! It’s not just about getting validated all the time (ok, it’s partly that), it’s also not about getting advice. It’s exploratory, curious, expansive, and challenging. You’ll get called out (gently)!

    Counselling is not an emergency service. If you are in crisis, please phone your local crisis line (1-888-353-2273) or 911 for medical attention.

  • hey lemon is not able to direct-bill your insurance company at this time. However, as RCC’s, our services may qualify for reimbursement depending on your insurance coverage. Double-check this with your employer!

    Sliding scale options are limited but are available for folks without insurance and depending on need.

  • Each counsellor is a little different in their approach. You’re invited to review our bios to gain a sense or book a consultation to see if we connect!

Book now

Take your time deciding

Take a deep breath, we’re here when you’re ready.

You’re invited to fill out some info and we will be in touch shortly. Ask anything! We can’t wait to hear from you!